Terms Of Services

1. Overview

This website is operated by BagsTree. By visiting our website or purchasing from us, you agree to these Terms of Service and our related store policies.

Our online store is hosted by Shopify Inc., which provides the e-commerce platform used to sell our products.

2. Online Store Use

You must be legally eligible to make purchases in your country or have permission from a parent or guardian.

You may not use our website, products, or services for any illegal, fraudulent, or unauthorised purpose. You must not transmit viruses, malware, or harmful code.

We reserve the right to refuse or cancel service where these Terms are violated.

3. Products and Pricing

We make reasonable efforts to display product images, colours, descriptions, and prices accurately. However, colours may vary slightly because of lighting, photography, or screen settings.

Prices, discounts, product descriptions, and availability may change without prior notice.

Products may have limited quantities and are eligible for return or exchange only according to our Return and Exchange Policy.

4. Orders and Customer Information

You agree to provide complete and accurate contact, billing, and shipping information when placing an order.

We may refuse, verify, limit, or cancel orders that appear fraudulent, contain incorrect details, or are placed for unauthorised resale.

If an order is changed or cancelled, we may contact you through the phone number, WhatsApp number, email address, or shipping details provided during checkout.

5. Shipping and Delivery

Delivery times are estimates and may be affected by courier delays, weather, public holidays, incorrect customer information, or circumstances outside our control.

Customers are responsible for providing an accurate and complete delivery address.

Shipping charges, delivery times, and applicable conditions will be displayed on the website or communicated during order confirmation.

6. Returns and Exchanges

Returns and exchanges are handled according to our Return and Exchange Policy.

Products must meet the stated eligibility requirements. Used, damaged, altered, or incorrectly handled products may not qualify for return or exchange.

Customers should contact us within the period stated in our policy if they receive an incorrect, damaged, or defective product.

7. Third-Party Services

Our website may use third-party services such as payment providers, courier companies, tracking tools, applications, and social-media platforms.

We are not responsible for the content, policies, security, or performance of third-party websites and services.

8. Reviews and User Content

By submitting reviews, photographs, videos, feedback, or comments, you confirm that the content is accurate and does not violate another person’s rights.

You allow BagsTree to use submitted content for lawful marketing, promotional, and business purposes.

We may remove content that is false, offensive, unlawful, misleading, or inappropriate.

9. Prohibited Activities

You may not:

• Place fake or fraudulent orders;
• Misuse Cash on Delivery;
• Copy our branding, images, or product descriptions without permission;
• Submit false information or reviews;
• Attempt to damage or interfere with the website;
• Collect customer information without permission; or
• Use the website for illegal activities.

We may restrict or terminate access for violations.

10. Errors and Availability

The website may occasionally contain errors relating to prices, product information, stock, promotions, shipping costs, or delivery times.

We reserve the right to correct such errors, update information, or cancel affected orders. Where reasonably possible, we will notify the customer.

11. Limitation of Liability

We do not guarantee that the website will always be uninterrupted, secure, or error-free.

To the maximum extent permitted by law, BagsTree will not be responsible for indirect or consequential losses resulting from the use of our website, products, or third-party services.

Nothing in these Terms limits any customer rights that cannot legally be excluded.

12. Personal Information

Personal information submitted through our store is handled according to our Privacy Policy.

We may use customer information to process orders, arrange delivery, prevent fraud, provide support, and communicate order updates.

13. Changes to These Terms

We may update these Terms of Service by publishing a revised version on our website.

Your continued use of the website after changes are published means you accept the updated Terms.

14. Governing Law

These Terms are governed by the applicable laws of the Islamic Republic of Pakistan.

15. Contact Information

For questions regarding these Terms, contact BagsTree:

Email: bagtreepk@gmail.com
Phone and WhatsApp: +92 343 3385768
Country: Lahore Pk